Tethered help center
I was unaware of the charges
Check whether a trial ended, a plan renewed, or both partners subscribed.
An unexpected Tethered payment may be a subscription renewal or a charge after a trial. Compare the payment with your original receipt and the plan details in your billing portal or app store.
- Check the trial end date, recurring price, and billing period shown for your purchase.
- One Tethered plan can cover both linked partners. If you both purchased a plan, check each purchasing account for a separate active subscription.
- A website purchase will not appear under Apple or Google subscriptions, even if you use Tethered on your phone.
- Deleting the app does not stop an active subscription from renewing.
Cancel a plan you no longer want
Need help with a payment already made?
Contact support with your receipt and account details so we can review the payment. Cancellation and a refund request are separate; see Tethered’s refund guidance for the next step.