Canceling your Tethered subscription

Cancel through the place you originally subscribed. Check your purchase receipt if you are unsure. Using Tethered on an iPhone or Android phone does not necessarily mean you subscribed through that phone’s app store.

Purchased on the Tethered website

Use this route if you completed checkout on the Tethered website, including a website payment made with Apple Pay. Website subscriptions do not appear in App Store or Google Play subscription settings.

1. Sign in to Tethered using the same account and sign-in method you used for your purchase.
2. On your account dashboard, select “Manage subscription” to open Billing.
3. Answer the optional feedback questions, or select “Skip questions and cancel now”. Then choose “Cancel my subscription”.
4. On the plan offer screen, choose “Cancel subscription” to open the billing portal. You do not need to accept an offer to continue.
5. In the billing portal, select your subscription, choose the cancellation option, and complete the confirmation. Check that the portal shows the subscription is canceled or scheduled to end, with no upcoming renewal.

Purchased through the Apple App Store

1. On your iPhone or iPad, open Settings and tap your name.
2. Open Subscriptions and select Tethered. Use the Apple Account that made the purchase.
3. Tap Cancel Subscription (or Cancel Free Trial, if shown) and confirm. Scroll down if you cannot see the button.
4. Check for an expiration date. Apple says that no Cancel button, or an expiration message in red, means the subscription is already canceled.

If you do not have your Apple device, use Apple’s guide above for its web cancellation option. For a free or discounted Apple trial, cancel at least 24 hours before the trial ends if you do not want it to renew.

Purchased through Google Play

1. Open Google Play and tap your profile icon. Check that you are using the Google Account that made the purchase.
2. Go to Payments & subscriptions → Subscriptions and select Tethered.
3. Tap Cancel subscription and follow the prompts to confirm.
4. Check that the subscription shows it is canceled and review the access end date.

What happens after cancellation?

Cancellation stops future renewals once confirmed. Check the billing portal or app store for your access end date; trial access can end differently from a paid period. If you share a plan with your partner, both of you rely on that plan’s access. Cancellation does not automatically refund a previous charge.

Cannot find your subscription or sign in?

Check the account on your receipt, any other Apple or Google Accounts you use, and whether your partner bought the shared plan. If the website says “No web product found”, check the purchase source and purchasing account rather than starting another subscription.

Email our Tethered support team with your account email or phone number, purchase date, amount, and receipt if available. Tell us that you want to cancel and where you are getting stuck. Do not send your password or full card number.