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I don’t see my subscription in Google Play

Check your purchase source, Google Account, and partner’s shared plan.

A Tethered website subscription does not appear in Google Play, even when you use the Android app. Check your receipt to see where you paid.

  • If your receipt is from Google Play, switch to the Google Account used for the purchase and check Subscriptions again.
  • If you completed checkout on the Tethered website, sign in to your Tethered web account and select “Manage subscription”.
  • If your partner purchased your shared plan, the subscription belongs to their purchasing account. Ask them to manage it there.
Open Google Play subscriptions Sign in to Tethered

Trying to cancel?

Website cancellation steps Apple cancellation steps Google Play cancellation steps

If you still cannot find a payment, email Tethered support with your account details and receipt. You do not need to purchase another plan to ask for help.

Find my Tethered subscription

Still need a hand?

Our Tethered support team can help with your account, a shared plan, or a payment you can’t find. Include your account email or phone number and a receipt if your question is about billing.

Email Tethered support

support@usetethered.com

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