Tethered help center
I don’t see my subscription in my Apple Account
Understand website purchases, Apple Pay, and the account that owns your plan.
Paying with Apple Pay on the Tethered website is a website purchase. It does not create an App Store subscription. The phone you use and the payment wallet you choose do not determine where your subscription is managed.
- If your receipt is from Apple, check which Apple Account appears on it. Use that account’s subscription settings.
- If your purchase was on the Tethered website, sign in to the Tethered account you purchased with and select “Manage subscription”.
- If your partner bought the plan you share, they need to manage the subscription in their purchasing account.
Trying to cancel?
If you cannot find the subscription or access the account, send your receipt and Tethered account email or phone number to support so we can help identify the purchase.